Support Center
Need help? We're here to assist you with any issues or questions.
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Call Us
+233 557 134 330
Mon-Fri: 9AM-6PM, Sat: 10AM-4PM
Email Support
info@deferpaygh.com
Response within 24 hours
Response Times
Urgent Issues
Within 2 hours
High Priority
Within 6 hours
Medium Priority
Within 24 hours
Low Priority
Within 48 hours
Common Issues
Order Status Updates
Check your order status in your account dashboard or contact us with your order number.
Payment Issues
If your payment failed, try again or contact your bank. We accept multiple payment methods.
Delivery Problems
For delivery issues, provide your order number and we'll track your package immediately.
Product Returns
Returns are accepted within 7 days of delivery. Items must be in original condition.